Privacy Policy

Privacy Policy – Dream Dealz

Effective date: October 30, 2026

Introduction

This Privacy Policy explains how Dream Dealz ("we", "us", "our"), the owner of https://dreamdealz.store, collects, uses and protects your personal information when you visit our website, place an order, or contact us. By using our website, you agree to the practices described here. If you do not agree, please do not use the site.

We sell home & kitchen products, health & beauty items and gadgets, and we deliver across Pakistan.

Information We Collect

We collect only the information needed to process your orders and run our store.

Information you give us

  • Name, phone number and email address
  • Shipping and billing address
  • Order details and payment method (for example, Cash on Delivery or an online payment option)
  • Messages you send through our contact form, WhatsApp, or social media pages
  • Your email address if you subscribe to our newsletter

Information collected automatically

  • Device and browser type, IP address and approximate location
  • Pages you view, products you click, and time spent on the site
  • Cookies and similar technologies (see "Cookies and Tracking" below)

We do not store your card number or card security code. Online card payments, where offered, are handled by secure third-party payment providers.

How We Use Your Information

We use your information to:

  • Process, confirm, pack and deliver your orders
  • Contact you about your order by phone, SMS, WhatsApp or email, including delivery confirmation calls
  • Handle returns, exchanges, refunds and customer support
  • Send offers, sale announcements and updates, if you have subscribed (you can unsubscribe at any time)
  • Improve our website, products and advertising
  • Prevent fraud, fake orders and misuse of our services
  • Meet our legal and tax obligations

We do not sell your personal information to anyone.

Sharing Your Information

We share your information only with the service providers who help us run the store, and only as much as they need:

  • Shopify, which hosts our website and processes orders and checkout data
  • Courier and delivery partners, who receive your name, phone number and address to deliver your parcel
  • Payment providers, when you pay online
  • Marketing and analytics tools, such as Meta (Facebook/Instagram), TikTok and Google, to measure and improve our advertising and website
  • Authorities, when required by law or to protect our rights, customers or property

These providers may process your data under their own privacy policies. We do not sell or rent your personal data to third parties.

Cookies and Tracking

Our website uses cookies, small files stored on your device, to keep your cart working, remember your preferences, understand how visitors use the site, and show relevant ads on social platforms. We may also use pixels or similar tools from Meta, TikTok or Google for this purpose.

You can block or delete cookies in your browser settings. If you do, some parts of the site, such as the cart and checkout, may not work properly.

Data Security and Retention

We take reasonable steps to protect your information. Our website runs on Shopify's secure, encrypted platform, and we limit access to customer data to the people who need it to fulfil orders. No online system is completely secure, so we cannot guarantee absolute security.

We keep your information only as long as needed for orders, returns, support, accounting and legal requirements.

Your Rights

You may ask us to:

  • Show you the personal information we hold about you
  • Correct information that is wrong or out of date
  • Delete your information, unless we must keep it for legal or accounting reasons
  • Stop sending you marketing messages (use the unsubscribe link or contact us)

To make a request, contact us using the details below.

Children's Privacy

Our website is not meant for children under 18. We do not knowingly collect personal information from minors. If you believe a child has given us their information, contact us and we will delete it.

Our site may link to other websites, such as our Facebook, Instagram and TikTok pages. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continuing to use the website after changes means you accept the updated policy.

Contact Us

For any question about this Privacy Policy or your data, contact Dream Dealz:

  • Website: https://dreamdealz.store/pages/contact
  • Email: [add your store email here]
  • Phone / WhatsApp: [add your number here]
  • Address: [add your business address here]