Terms of Service

Terms of Service – Dream Dealz

Effective date: October 30, 2026

Welcome to Dream Dealz. These Terms of Service ("Terms") govern your use of https://dreamdealz.store (the "Website") and any purchase you make from us. By visiting the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.

Eligibility

You must be at least 18 years old, or use the Website under the supervision of a parent or guardian. You agree to give accurate and complete information when you order or contact us.

Products and Descriptions

We sell home & kitchen products, health & beauty items and gadgets. We try to display product images, descriptions and prices accurately. Colours may look slightly different on your screen, and small differences in packaging or design can occur. Product results can vary from person to person, and nothing on our Website is medical advice. Please read the product label and consult a doctor before using health or skin care products, especially if you have allergies or a medical condition.

Pricing and Availability

  • All prices are in Pakistani Rupees (PKR).
  • Prices, discounts and sale offers can change without notice.
  • Products are sold subject to availability. If an item is sold out or a price is shown incorrectly, we may cancel or correct the order and inform you.

Orders and Acceptance

Placing an order is an offer to buy. Your order is confirmed only after we accept it, which may include a confirmation call, SMS, WhatsApp or email. We may refuse or cancel any order, for example if details are incomplete, the order looks fraudulent, or the item is unavailable.

Payment

We accept Cash on Delivery (COD) and any online payment methods shown at checkout. For COD orders, you agree to pay the full amount to the courier when the parcel is delivered. Online payments are processed by secure third-party providers, and we do not store your card details.

Shipping and Delivery

We deliver across Pakistan, usually within 3 to 5 working days after your order is confirmed. Delivery times are estimates and may be delayed by courier issues, weather, public holidays or sale-period volume. Please provide a correct address and an active phone number, as our courier partner will contact you before delivery. We are not responsible for delays or failed deliveries caused by wrong or incomplete details.

Returns, Exchanges and Refunds

Returns, exchanges and refunds are handled under our Return & Exchange Policy, which forms part of these Terms.

Privacy

How we collect and use your personal information is explained in our Privacy Policy, which forms part of these Terms.

Acceptable Use

You agree not to:

  • Use the Website for any unlawful or fraudulent purpose
  • Place fake or repeated false orders
  • Try to hack, disrupt or gain unauthorised access to the Website or its systems
  • Copy, scrape or reuse our content for commercial purposes without permission
  • Post false, abusive or misleading information when contacting us

We may restrict or block access, and refuse future orders, if these rules are broken.

Intellectual Property

All text, images, logos, graphics and design on the Website belong to Dream Dealz or are used with permission. You may not copy, reproduce or distribute them without our written consent.

We use third-party services such as Shopify, couriers and payment providers. The Website may also link to external sites, including our social media pages. We are not responsible for the content or policies of those third parties.

Disclaimer of Warranties

The Website and its content are provided "as is" and "as available". To the extent permitted by law, we make no guarantee that the Website will always be uninterrupted or error-free, or that products will give a particular result.

Limitation of Liability

To the extent permitted by law, Dream Dealz is not liable for any indirect or consequential loss arising from your use of the Website or our products. Our total liability for any claim is limited to the amount you paid for the product concerned.

Governing Law

These Terms are governed by the laws of Pakistan. Any dispute will be subject to the jurisdiction of the courts of Pakistan.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continuing to use the Website after changes means you accept them.

Contact Us

For questions about these Terms, contact Dream Dealz:

  • Website: https://dreamdealz.store/pages/contact
  • Email: [add your store email here]
  • Phone / WhatsApp: [add your number here]
  • Address: [add your business address here]